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Frequently asked questions

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Product Specifications

Dimensions & Weights

-Exterior Dimensions: 22.5" H × 15.5" W × 9.0" L (w/ wheels and handle)

 

-Canvas Dimensions: 16.3'' H x 11.8'' W

 

-Interior Capacity: 38L

Weight

-Weight: 7.8 lbs (w/o panel)

 

-Canvas Weight: 1.1 lbs

Materials

-Body: Polycarbonate & Premium Aluminum


-Front panel: Synthetic canvas leather with advanced formula

(water-resistant, scratch-resistant)

Care & Maintenance

Care & Maintenance

Canvas: Gently wipe with a soft cloth dampened with water. Avoid harsh chemicals or alcohol-based cleaners.

 

Body: Use a microfiber cloth with mild soap and water for spot cleaning. Avoid abrasive sponges.

Repair Services

Repairs: ROVOS products are crafted to the highest specifications and designed to provide travelers with many years of enjoyment. Recognized by discerning travelers as both the best carry on luggage and a collectible piece of designer luggage, each ROVOS creation is built with enduring quality. While we do not provide a formal warranty, complimentary repair or alternate solutions may be offered after a detailed assessment if your carry-on presents an issue related to its craftsmanship or construction.

 

Repair Process: Our dedicated service team will guide you through each step of the repair process. Once your request is received, your item will be carefully reviewed and assessed. Based on this evaluation, we will recommend the best solution and advise you of any related cost, if applicable. Every repair is carried out with the same care and precision as the original creation, ensuring your ROVOS piece continues to deliver both performance and expression.

Shipping & Contact

Shipping Policy

To maintain the highest standards of quality, every first edition ROVOS designer carry-on luggage is meticulously crafted from premium materials and individually hand-inspected. Shipping is scheduled to begin in November 2025. Please note these timelines are estimates and cannot be guaranteed. Your tracking number will be automatically provided once your carry-on is dispatched to the selected carrier.

 

This is not mass production. It is a bespoke experience. By placing your order, you become part of our very first batch and claim a timeless piece of design history.

Purchase for Personal Use Only

ROVOS products are offered exclusively for personal use and are not intended for resale. By placing an order, you confirm that your purchase is for personal use only. We reserve the right to review and decline any order at our discretion without further explanation.

Contact

For any further questions, please feel free to email us at rovos@rovostravel.com, and we will get back to you within 24 hours.